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As a brand committed to the repairability of our products, we are here to support you throughout this process.
Please contact us via this shortcut : Support, specifying the model in question, the faulty item (with a photo if appropriate), your full contact details and, if applicable, the product invoice if you still have it.
We will be delighted to provide you with the assistance you need to resolve any problems you may encounter with our products.
Suggestion related to this article :
- Can I replace the components in my product myself ?
Subscribe to our newsletter and receive a preview of the latest audio innovations from Focal and Naim.
Newsletter
New products and limited editions
Invitations to exclusive events
Benefit from special offers